System Analysis

System Bottlenecks

The existing internal platform provided a valuable foundation, but as our operations have scaled, it has encountered structural limitations. Here is a breakdown of the key areas requiring improvement to better support the team.

Vibe Coding

  • Lack of systematic planning and professional supervision
  • Relying entirely on unplanned coding with zero structure

No Architecture & Documentation

  • Zero system design documents and disorganised structure
  • Lack of clear code ownership or logic
  • Nearly impossible for new hires to onboard or contribute

Spaghetti Code & Blind Patches

  • Relying 100% on 'vibe coding' to blindly solve immediate bugs
  • Fixing one issue indirectly triggers another bug elsewhere
  • Trapping the system in an endless cycle of patching

Disorganised UI/UX

  • Interface lacks design logic with chaotic layouts
  • High operational friction confusing end-users
  • Severely slowing down the daily efficiency of the sales team

Not User Friendly

  • Lacks intuitive workflows and basic usability
  • Completing simple tasks requires too many cumbersome clicks
  • Forcing the team to find alternative workarounds

Abandoned for Excel

  • The ultimate failure: the system is too frustrating to use
  • Sales team has completely abandoned the internal platform
  • Reverting entirely to manual Excel tracking

Because the current system is too messy and disorganized with poor UI/UX, it is extremely hard to navigate, and the team is completely unwilling to use it.

"When show everything in one page, the user gets nothing."

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