System Design

Lead Journey

Explore the end-to-end workflow and status lifecycle of every lead in Property Lab.

Baseline Journey

Original Lead Flow

Relies on static WhatsApp community redirection and basic contact database logging.

Step 1Traffic Source

Paid Traffic

Facebook Ads Acquisition

Prospect is targeted by Property Lab Facebook Ads, highlighting AI home-buying secrets.

Step 2CTA Conversion

investhink.ai

Landing Page Redirect

User clicks the CTA on Facebook and gets redirected to the official Mandarin Masterclass landing page.

Visit Landing Page

Step 3Data Capture

Form Submission

Lead Information Form

Landing page requests basic contact details. The prospect submits their profile info.

Shawn
+6012-345 6789
shawn@example.com

Step 4 — Automated Action

WhatsApp Bot

Auto-Join Community & Message Reminder

The lead is redirected to auto-join the WhatsApp Community, while our system triggers an automated reminder message from our official WhatsApp Number.

Property Lab Reminder

Online

Hi Shawn 恭喜你成功报名AI买房训练营 by Wai Kit! 你的位子已经 confirm 啦 ✅!这堂课原价 RM97,这次你抢到了免费名额,真的很 lucky 啦~ 记得 Mark 下你的时间 🗓️:20 May 2026, 8:00 PM ⏰:8:00 PM Link: https://investhink.ai/z/nws7hx 为了避免错过 Zoom Link和独家分享,请马上 Click下面的 link 加入我们的交流群哦!👇 https://chat.whatsapp.com/JqFsIJeCK13J0ejnMeAkIB

12:00 PM ✓✓

Step 5 — Data Pipeline

Database Record

Lead Details Logged In System

The lead profile and submission event are logged under the master database, enabling caller qualification and tracking workflows.

Proposed Solution

New Lead Flow (AI-Driven)

Enriches lead profiles automatically and drives immediate tool adoption via temporary accounts and AI chats.

Step 1Traffic Source

Paid Traffic

Facebook Ads Acquisition

Prospect is targeted by Property Lab Facebook Ads, highlighting AI home-buying secrets.

Step 2CTA Conversion

investhink.ai

Landing Page Redirect

User clicks the CTA on Facebook and gets redirected to the official Mandarin Masterclass landing page.

Visit Landing Page

Step 3Data Capture

Form Submission

Lead Information Form

Landing page requests basic contact details. The prospect submits their profile info.

Shawn
+6012-345 6789
shawn77@gmail.com

Step 4 — Automation

Instant Auto-Messages

Webinar Confirmation & System Credentials

The lead immediately receives two automated messages. The first confirms registration, and the second provides custom login credentials to access the AI dashboard.

Property Lab Auto

Online

Hi Shawn 恭喜你成功报名AI买房训练营 by Wai Kit! 你的位子已经 confirm 啦 ✅!这堂课原价 RM97,这次你抢到了免费名额,真的很 lucky 啦~ 记得 Mark 下你的时间 🗓️:20 May 2026, 8:00 PM ⏰:8:00 PM Link: https://investhink.ai/z/nws7hx 为了避免错过 Zoom Link和独家分享,请马上 Click下面的 link 加入我们的交流群哦!👇 https://chat.whatsapp.com/JqFsIJeCK13J0ejnMeAkIB

12:00 PM ✓✓

We've also created a complimentary account for you on our Property Lab platform! 🚀 You can log in now to explore our AI property analysis tools and discuss your interests with our AI assistant: 👉 https://propertylab.tech/user?member=false Login Details: 📧 Email: shawn77@gmail.com 🔑 Password: shawn77@propertylab

12:01 PM ✓✓

Step 5 — Platform Access

Non-Member Login

User Accesses Dashboard (/user?member=false )

The lead logs in with their credentials. As a non-member, the sidebar is simplified to just two links: **Dashboard** and **AI Conversations**.

Access Non-Member Dashboard - 1
Access Non-Member Dashboard - 2

Step 6 — Profiling Engine

Property Expert AI

AI Conversation & Implicit Profiling

The lead chats with the AI chatbot about property queries. The AI actively profiles the user's budget, location, and interests behind the scenes.

Property Expert AI
Hi Shawn! What kind of property in Malaysia are you looking to analyze today?
I'm looking for a condo in Mont Kiara, budget around RM 800k. Looking for good rental yield.
Mont Kiara yields average 4.5%–5%. At RM 800k, you can look at units in Solaris Dutamas or 28 Mont Kiara. Let me pull up their analysis...

Step 7 — Enriched Database

Data Sync

Unified Lead Details & AI Chat Sync

Both the initial lead details (Name, Phone, Email) and the entire chatbot conversation transcript are recorded in the CRM system.

📊 Unified Lead Profile Enriched:

  • Target Budget: RM 800,000
  • Preferred Location: Mont Kiara
  • Chat Activity: Solaris Dutamas, Yield Calculations
  • Status: Active Engagement (Full transcript synced to dashboard)

Ready to See It In Action?

Explore the interactive mockups to see how the new Property Lab interface streamlines these workflows.

See The Mock Up